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New User Questions

Posted: Fri May 30, 2014 1:20 am
by johnpd
I just purchased Elements XXL 2.03 and installed it in my PS Elements 11. I have some questions.

1. There are some menus and buttons that are in German.
a. The "Render" menu
b. "File" > "HTML speichern.."
c. "Preferences" for Elements XXL
d. Some icons at the top right of the Layer panel.
Is there something I can do to fix this or does it require an update?

2. I played a little with the "Sharpen" and "Sharpen More" tools. They did not seem to sharpen images very much if at all compared to the standard sharpening tools. Am I doing something wrong or is this normal?

Thanks,

JohnD

Re: New User Questions

Posted: Mon Jun 02, 2014 9:01 pm
by HaraldHeim
The German menu items may be caused by the installation of a German plugin in the past. Please have a look at the Photoshop Elements folder. If you find a sub folder called "Zusatzmodule" there, please move its content into the Plug-Ins sub folder and then delete it.

If that does not help, please go to Edit > Preferences > ElementsXXL and activate the Force English Localization check box.

Zoom to 100% before applying the Sharpen filters. Then they will not look so weak anymore. You can also apply them twice or three times if you think they are too weak.

Re: New User Questions

Posted: Tue Jun 03, 2014 11:16 am
by johnpd
Hi Harald,

I did not install any plug-ins in Photoshop Elements. I checked its folders and found no German sub-folders. I also tried the Preferences change. Since the Elements XXL Preferences are also in German, it was a little difficult to determine which box to check. But I believe it was the last box ("Englische Lokalisation erzwingen"). I did that and it gave me a message again in German to I believe restart PSE. I did that and it still made no difference.

JohnD

Re: New User Questions

Posted: Tue Jun 03, 2014 10:52 pm
by HaraldHeim
If there is a \Locales\de_DE\ sub folder in the Photoshop Elements folder, please delete the "de_DE" folder (or move it somewhere outside the Photoshop Elements folder).

Re: New User Questions

Posted: Wed Jun 04, 2014 8:51 am
by johnpd
Thanks Harald. That did it.

JohnD

Re: New User Questions

Posted: Wed Jun 04, 2014 10:21 pm
by HaraldHeim
So you seem to have accidentally installed the German version before you reinstalled the English one.

Re: New User Questions

Posted: Thu Jun 05, 2014 6:55 am
by johnpd
I only installed Elements XXL once. The installation defaulted to the English version. PSE was preinstalled on my computer when I got it. There are a number of various language specific subfolders in it.

JohnD

Re: New User Questions

Posted: Thu Jun 05, 2014 8:56 am
by HaraldHeim
Ok, I see. Normally when you install Photoshop Elements, you have to choose a language and then only these language files are installed. The OEM installations probably have all languages preinstalled. I guess I have to update the language detection to take that into account. Sorry for the inconvenience.