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PhotoFreebies Plug-in installation

Posted: Thu Jun 02, 2005 1:54 am
by Lotus 78
Hi, I've a question about the installation of the PhotoFreebies plug-in. After a successful download I clicked on the executable file (PhotoFreebies.exe) but instead of installing I receive an error message indicating this file has encountered a problem and must close. I tried downloading the same .exe from each of the three sites indicated on the Plug-in downloads page, and in each instance find the same results.

My PC is operating under Windows XP Pro SP2, with all antivirus, spyware, and other security precautions up to date. I most frequently use the current version of PSP for graphics editing and creation.

Has anyone a solution to this perplexing problem with the Freebies installer? Thank you.

Posted: Thu Jun 02, 2005 11:37 am
by HaraldHeim
Sounds like the file wasn't fully downloaded. I can only tell you to try downloading later. There was quite some download traffic going on recently, so that could have caused the problem.

Posted: Thu Jun 02, 2005 8:19 pm
by Lotus 78
Thank you for your reply. I tried again, and the results were the same: any time I try to run the .exe the installation process begins and then halts abruptly saying it has encountered a problem and must close.

I tried obtaining the photofreebies.exe from each of the three different sites indicated on the downloads site, and each downloaded file produced the same failed installation.

Posted: Thu Jun 02, 2005 11:26 pm
by HaraldHeim
I just sent it to you via email. Please let me know if it works.

Posted: Fri Jun 03, 2005 12:59 am
by Lotus 78
That helped, Harry! Thank you very much, both for your assistance with this and for creating and offering such terrific products.

Take care,

Chummy